Open-Source Review and Reputation System - with a Use Case for Hotels

[GENERAL] Name and surname of main applicant

[GENERAL] Are you delivering this project as an individual or as an entity (whether formally incorporated or not)

[GENERAL] Co-proposers and additional applicants

Mahendra Sharma

https://www.linkedin.com/in/mahendra-sharma-79a988b8/

Cloud10 Hospitality Pvt Ltd

https://www.cloud10hospitality.com

[GENERAL] Please specify how many months you expect your project to last (from 2-12 months)

[GENERAL] Please indicate if your proposal has been auto-translated into English from another language

[GENERAL] Summarize your solution to the problem (200-character limit including spaces)

Develop a decentralized solution on Cardano to ensures authenticity, transparency, and user empowerment in review and reputation management across various platforms and industries.

[GENERAL] Does your project have any dependencies on other organizations, technical or otherwise?

[GENERAL] If YES, please describe what the dependency is and why you believe it is essential for your project’s delivery. If NO, please write “No dependencies.”

No dependencies.

[GENERAL] Will your project’s output/s be fully open source?

[GENERAL] Please provide here more information on the open source status of your project outputs

The project will be fully open source under MIT License.

It is an open source development and it will be available throughout the entire lifecycle of the project with a published open-source repository.

[SOLUTION] Please describe your proposed solution

The Proposal

Our proposal seeks funding to develop and implement a decentralized review and reputation system powered by Cardano blockchain technology. By addressing the limitations of centralized platforms, our solution aims to provide transparency, authenticity, and user empowerment in review management across diverse industries. Through community collaboration and innovation, we aspire to foster trust and integrity in online interactions.

The Problem

Centralized review platforms suffer from issues such as fake reviews, biased ratings, and lack of user control over data. This undermines trust and fairness, impacting businesses and users alike. There is a critical need for a decentralized solution that ensures transparency, authenticity, and user ownership in review and reputation management.

The Solution

Our solution involves building a decentralized review and reputation system on the Cardano blockchain. Utilizing smart contracts and decentralized storage, users can submit reviews securely while maintaining ownership of their data. Transparency and immutability provided by the Cardano blockchain ensure authenticity and mitigate manipulation. Businesses can access transparent, tamper-proof reputation data to manage their online presence fairly.

Key Features:

1. Decentralized Platform: Reviews and reputation data are stored on the blockchain, ensuring transparency and immutability.
2. User Empowerment: Users control their data and are incentivized to submit authentic reviews through token rewards.
3. Transparency and Trust: Cardano Blockchain Smart Contract ensures the authenticity of reviews and ratings, fostering trust among users and businesses.
4. Fair Reputation Management: Businesses can access transparent reputation data to enhance their online presence and address feedback.
5. Community Governance: A decentralized governance model allows community members to participate in decision-making and platform evolution.

Key API's for Integration

1. Create Categories
2. Create Review
3. Give Rating, overall and by category
4. View review and rating
5. View overall Reputation Score
6. Write Reply to the Review

Implementation Plan:

1. Research and Development: Explore blockchain platforms and smart contract protocols suitable for the project.
2. System Design: Design the architecture and features of the decentralized review and reputation system.
3. Development: Develop smart contracts, decentralized storage solutions, and user interfaces for the platform.
4. Testing and Iteration: Pilot test the platform with a community of users and businesses, gathering feedback for improvement.
5. Deployment and Adoption: Roll out the decentralized review and reputation system to a wider audience, focusing on user adoption and business integration.
6. Community and Beta Hotel Engagement: Engage with the Cardano community and industry stakeholders to promote awareness and adoption of the platform.

We shall be developing the system with out technical expertise and industry knowledge.

[IMPACT] Please define the positive impact your project will have on the wider Cardano community

Implementing a Decentralized Review and Reputation System on the Cardano blockchain will have several positive impacts on the wider Cardano community:

1. Increased Adoption of Cardano: By showcasing a practical application of blockchain technology, our project will attract businesses and developers to Cardano ecosystem, driving adoption and expanding its user base.
2. Community Engagement: Our project will foster collaboration and participation within the Cardano community, encouraging developers and users to contribute ideas, feedback, and improvements to the platform.
3. Trust and Integrity: By providing a transparent and tamper-proof system for managing reviews and reputations, our project will enhance trust and integrity within the Cardano community, promoting a positive reputation for the platform.
4. Innovation: The development of a decentralized review and reputation system will encourage innovation within the Cardano ecosystem, inspiring other projects to explore new use cases and applications for blockchain technology.
5. Global Impact: As the Cardano community spans across the globe, the implementation of a decentralized review and reputation system will have a global reach, showcasing Cardano potential to address real-world challenges and improve online interactions on a global scale.

Overall, our project will contribute to the growth, development, and reputation of the Cardano community by demonstrating the practical benefits and capabilities of blockchain technology in solving real-world problems and promoting trust, transparency, and integrity.

[CAPABILITY & FEASIBILITY] What is your capability to deliver your project with high levels of trust and accountability? How do you intend to validate if your approach is feasible?

  Our strengths are following

1.    Strong Technical team

2.    Vast Industry knowledge and network/partnership

3.    Deep Involvement in Cardano Tech and Community

We do strongly believe our team is uniquely positioned to deliver this project as we have strong technical team (most members 15-20 years of experience) combined with Web2.0 expertise and Cardano Technology 3+ years’ experience, we have vast 20+ years’ experience in hospitality and travel industry and we are deeply involved in Cardano Community having already delivered two Catalyst projects in earlier Funds and currently working on three projects from Fund 11.

Udai Solanki (https://www.linkedin.com/in/solanki/) is Chief Technology Officer at www.eRevMax.com with 20+ years’ experience as technology leader in Hospitality industry. He has deep understanding about industry needs and he has experience bring multiple new tools for industry and successfully implement for thousands of international hotels including various top hotel groups. He has closely worked together with companies like Expedia, Booking.com, Agoda, Oracle among many others.

Udai Solanki is a founder and a majority owner of Cloud10 Hospitality company.

Udai Solanki is part of a Project Catalyst and Rare Evo Project and working closely with them. He is leading an Online Working group initiative.

https://lu.ma/n2ehz29d

Project: Funded-Project Incubation & Acceleration Working Group (Online) #2

Cloud10 Hospitality company (https://www.cloud10hospitality.com) is in business of managing Boutique Hotels(5 rooms to 100 rooms) and Villas and apartments and providing consultancy on various business functions. The company understand global hotel clients pain points and business requirements at greater depth.

Company has already identified some of its clients as beta as below

1.    Hotel Trimoorti Kolkata, India https://www.hoteltrimoorti.com/

2.    TBK Villas, Goa https://www.instagram.com/tbk_villas_goa/

3.    Ewan Ajman Suites Hotel , UAE http://www.ewansuites.com/

eRevMax, is a hospitality technology company with more than 20+ years of history in managing hotels distribution and connectivity with different type of industry partners. for more details visit at www.erevmax.com and www.ratetiger.com (a product of eRevMax)

[PROJECT MILESTONES] What are the key milestones you need to achieve in order to complete your project successfully?

Timeline: Month 1 and 2

Description:

The Review System: UI Design and Tech Design

Deliverables/Output:

• User Interface (UI) Mockups
• Data Flow Diagrams
• System Architecture Design
• Smart Contract Specifications

Acceptance criteria: UI Design Mockups prepared, Technical Design prepared.

Timeline: Month 3 and 4

Description:

The Review System: Development

Deliverables/Output:

• Development of User Interfaces for the concept
• Development of Services for functionalities as per technical design
• Smart Contracts Writing

Acceptance criteria: Working Prototype with limited functionalities

Timeline: Month 5 and 6

Description:

The Review System and API: Development and Integration

Deliverables/Output:

• Smart Contract integration with application
• Integration with Hotel booking Systems
• Review System API Preparation

Acceptance criteria: Full Working Prototype integrated with blockchain on testnet, Review System API Made available for public.

Timeline: Month 7

The Review System: Final Project Report Submission

Deliverables/Output:

• Final Project Closeout Report
• Project Closeout Video
• Working prototype
• User Documentation

Acceptance criteria: Final Project Closeout Report and Video

[RESOURCES] Who is in the project team and what are their roles?

We have a very strong team of senior developers and experienced software architects along with industry expertise.

Below are our key team members who shall be engaged in this project.

Udai Solanki , CTO at www.erevmax.com

Role in Project : Blockchain/Solution Architect and Project Coordinator

Profile: https://www.linkedin.com/in/solanki

Technical Architect, Java Programmer, Plutus and Haskell Programmer

22+ years Technology and programming experience

3+ years Cardano Tech Stack experience

Rupanjali Bask

Role in Project : Business Analyst and Product Management

Profile: https://www.linkedin.com/in/rupanjali-basak/

Product Owner having 14 years in product management and 7 years in IT Support,

Most of Experience in Hospitality and Travel Tech Industry

Narendra Das

Role: Blockchain Developer

Profile: https://www.linkedin.com/in/naren4das/

Technical Architect , Java Programmer, Plutus and Haskell Programmer

21+ years programming experience

3+ years Cardano Tech Stack experience

Mahendra Sharma

Role in Project: Software Architect, Technical Design and Developer

Profile: https://www.linkedin.com/in/mahendra-sharma-79a988b8/

Software Architect, Java Programmer and Delivery Manager

19+ years Programming and Technology experience

Deepak Kumar Singh

Role: Services Developer

Profile: https://www.linkedin.com/in/deepak-kumar-singh-3839231a/

Technical Architect, Java Programmer

17+ years programming experience

Gulam Aquib

Role: UI/ Web Developer

Profile: https://www.linkedin.com/in/ghulam-aquib-b98ab6b5/

Full Stack Developer

6+ years programming experience

Cloud10 Hospitality UI Design Team will work on UI Design.

[BUDGET & COSTS] Please provide a cost breakdown of the proposed work and resources

Milestone 1: The Review System: UI Design and Tech Design

Duration: 2 months

UI Screen Design: 30 person days x $150 = $4,500

Solution Architecture and Design: 20 person days x $250 =$5,000

Business Analyst: 30 person Days x $200 = $6,000

Project Coordination and Documentation = $3,000

Total: $18,500

Total ADA @ 0.45 = ADA 41,111

Milestone 2: The Review System: Development

Duration: 2 months

UI /Web Developer : 30 person days x $150 = $4,500

Blockchain/Services Developer: 40 person days x $150 =$6,000

Solution Architecture and Design: 10 person days x $250 =$2,500

Business Analyst: 10 person Days x $200 = $2,000

Project Coordination and Documentation = $3,000

Total: $18,000

Total ADA @ 0.45 = ADA 40,000

Milestone 3: The Review System and API: Development and Integration

Duration: 2 months

UI /Web Developer : 30 person days x $150 = $4,500

Blockchain/Services Developer: 40 person days x $150 =$6,000

Solution Architecture and Design: 10 person days x $200 =$2,500

Business Analyst: 10 person Days x $200 = $2,000

Project Coordination and Documentation = $3,000

Total: $18,000

Total ADA @ 0.45 = ADA 40,000

Milestone 4: The Review System:  Project Completion Report

Duration: 1 month

UI /Web Developer : 10 person days x $150 = $1,500

Blockchain/Services Developer: 10 person days x $150 =$1,500

Solution Architecture and Design: 10 person days x $250 =$2,500

Business Analyst: 10 person Days x $200 = $2,000

Project Coordination and Documentation = $1,500

Total: $9,000

Total ADA @ 0.45 = ADA 20,000

Total Budget = $63,500

Total Budget in ADA ( ADA @ 0.45 )= ADA 141,111

Fund Request = 141, 100 ADA

As ADA price can fluctuate during the project duration, if it drops, we shall get shortfall support from cloud10Hospitality. If we have spare budget due to increase in ADA price, we shall add some of functionalities from the next phase.

[VALUE FOR MONEY] How does the cost of the project represent value for money for the Cardano ecosystem?

The cost is based on effort estimates for all members involved in the project. Average Cost of developer and relevant skills are taken.

As It is open-source project, it provides opportunity for community to participate during the current project implementation as well even after completion.

The project represents very high value for money for the Cardano ecosystem in several ways:

1. Use Case Expansion: By developing a real-world application like Hotel Review and reputation Management System on the Cardano blockchain, the project expands the potential use cases for the Cardano platform. This demonstrates the practicality and versatility of Cardano's blockchain technology beyond just cryptocurrency transactions.
2. User Adoption: Introducing Hotel Review and reputation Management System on Cardano attracts users who may not have been previously involved with Cardano. This expands the user base of Cardano and encourages adoption, potentially leading to more widespread use of the platform in various industries.
3. Innovation and Competitiveness: Developing innovative solutions like Hotel Review and reputation Management System on Cardano demonstrates the ecosystem's commitment to innovation. It also enhances Cardano's competitiveness in the blockchain space by offering unique features and use cases that differentiate it from other platforms.

Overall, the project represents a strategic investment in expanding the utility and adoption of Cardano, while also showcasing the platform's capabilities in real-world scenarios, ultimately delivering value for the ecosystem and its stakeholders.

A Decentralized and Open-Source Review and Reputation Management system can be used basically for any consumer product. Here we will ensure one concrete use case for the hospitality industry is implemented, which could be highly viable as a scalable product.